Responsible Gambling: Safe Gambling Principles at Pin Up
Gambling is a form of entertainment, not a means of making money. Responsible gambling means taking a conscious approach to risk, managing your budget and time, and understanding that losing is an inevitable part of the gaming process.
Basic principles of responsible gaming
- Gamble only with available funds. Never use money intended for rent, utilities, food, or other essential expenses.
- Set limits in advance. Determine the amount you're willing to spend per session, day, or week, and stick to it.
- Manage your gaming time. Set timers and take regular breaks to ensure gaming doesn't interfere with work, studies, or personal relationships.
- Don't recoup your losses. Trying to recoup lost funds often leads to even greater losses and a loss of control.
- Play for fun. View your money as payment for the experience, not as an investment.
Self-control tools in Pin Up
The platform provides users with a set of tools for managing their gaming activity:
— Deposit limitSet the maximum deposit amount per day, week, or month.
— Loss limit. The system will automatically limit your play when the specified loss threshold is reached.
— Session time limit. Reminder or automatic pause after a certain amount of uninterrupted play.
— Timeout. The ability to temporarily suspend access to your account for periods ranging from 24 hours to 6 weeks.
— Self-exclusion. Completely blocks your account for a selected period or permanently. During this period, it is impossible to register a new account using the same information.
— Reality check. Periodic notifications about the time spent in the game and the amount of bets placed.
How to activate responsible gaming tools
- Log in to your personal account official website or in the app.
- Go to the Account Settings or Responsible Gaming section.
- Select the required tool and set the parameters (amount, period, duration).
- Confirm the changes. Some restrictions take effect immediately, while others require a waiting period (to prevent impulsive decisions).
- Removing restrictions you have set usually requires a waiting period (24-72 hours) to eliminate emotional decisions.
Signs of problem gambling
Please note if you or a loved one:
— Spending more money or time on the game than you planned.
— Feeling irritated or anxious when you can't play.
— You hide the fact that you are playing from your family or friends.
— You borrow money or sell things to top up your account.
- Neglecting work, school, or responsibilities for the sake of play.
— Trying to win back after a loss.
If two or more symptoms are present, it is recommended to take a break and seek advice.
Where to turn for help
If you feel like your gambling is getting out of control, please seek professional support resources:
— BeGambleAware.org is an international organization with information and self-tests.
— GamCare (GamCare.org) — consultations, chat support, and telephone helplines.
— Gamblers Anonymous (GamblersAnonymous.org) — mutual aid groups all over the world.
— National hotlines. Many countries operate toll-free helplines for gamblers.
Also available in Russia and the CIS are: — Center for Humane Addiction — The “If You Play” Project — Psychological assistance through government services
Verification and protection of minors
Pin Up strictly adheres to the 18+ policy. Account verification is required to verify age and identity. This protects both the platform and users from fraud and underage access.
Never share your account information with third parties, especially those under 18. Parents are advised to use parental control software to restrict access to gaming websites.
Frequently asked questions about responsible gaming
Q: Is it possible to cancel self-exclusion early? A: No. This measure is intended to protect the player. Access will only be restored after the selected period ends.
Q: What happens to my balance when I self-exclude? A: You can withdraw any remaining funds before being blocked. Once you self-exclude, you will be blocked from playing, but support will be able to assist you with withdrawing any remaining funds.
Q: How can you tell the difference between responsible gambling and addiction? A: The key criterion is control. If you can stop at any time, and gambling doesn't negatively impact your finances or relationships, it's entertainment. If gambling controls you, it's time to seek help.
Our position
We believe that safe gaming is only possible with awareness and self-control. Our goal is to provide not only entertainment but also tools for maintaining a balance between gaming and real life.
Play mindfully. Know your limits. Seek help at the first sign of loss of control.
